aspect_ratioDimension error fix
Image Dimensions Incorrect? Fix Width and Height Instantly
Image dimensions incorrect? Set the exact width and height using the tool below before you upload again. Most portals want a precise pixel target, not just a visually similar photo. Fix the dimensions first, then apply any KB limit only if the final file is still too large.
What usually goes wrong
Wrong width and height
Many portals reject the file if even one side is off by a few pixels from the expected target.
Correct KB, wrong dimensions
A file can be under the size limit and still fail if the exact pixel rule is not matched.
Crop ratio mismatch
Sometimes the image was resized, but the face or document framing no longer matches the intended layout.
Portal-specific presets
SSC, banking, and passport-style forms often reuse a small set of exact sizes that should be exported directly.
Best fix order
- 1Check the exact width and height required by the portal.
- 2Resize the image to match those dimensions exactly.
- 3Apply KB compression only if the resized file is still above the limit.