errorCommon upload error

Why SSC Photo Gets Rejected

Seeing "Photo rejected" or "Invalid photo" on an SSC portal? Here are the 5 exact reasons, the exact SSC limits, and the fastest way to fix the file before uploading again.

File Size

20KB to 50KB

Dimensions

200 x 230 px

Format

JPEG / JPG only

Background

Plain white or light

Face Coverage

Clear and centered

Best next step

Validate before upload

Do not know what is wrong yet?

Check the file first, then fix only the failing part.

photo_cameraCheck my photo now

Exact Fix For A Rejected SSC Photo

Problem: The file is too large, the format is wrong, or the crop does not match SSC framing.

Fix: Resize to the SSC frame, convert to JPG if needed, then compress into the 20KB to 50KB range and validate before upload.

cropMake SSC photo compressCompress to 20-50KB verifiedValidate before upload

report_problem5 Reasons Your SSC Photo Gets Rejected

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1. Wrong File Size

SSC usually requires photos between 20KB and 50KB. Most phone photos are much larger.

Fix: Compress the file into the SSC range before uploading.Compress to SSC sizearrow_forward

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2. Wrong Dimensions

Many SSC flows expect a 200 x 230 px style photo or passport-style framing.

Fix: Resize to the SSC frame before you compress.Fix dimensionsarrow_forward

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3. Wrong Format

SSC photo uploads should normally be JPG or JPEG. PNG or HEIC files often fail.

Fix: Convert the image to JPG before the final upload.Convert to JPGarrow_forward

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4. Background Not Clean

Busy or dark backgrounds reduce clarity and may trigger rejection or later verification problems.

Fix: Use a clean, plain background and check the final image before upload.Check backgroundarrow_forward

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5. Face Not Properly Visible

Poor crop, low light, or too much empty space can make the face look weak after compression.

Fix: Retake or crop the photo tightly before processing.See photo guidearrow_forward

Before Upload Checklist

check_box_outline_blankFile is JPG or JPEG
check_box_outline_blankSize is between 20KB and 50KB
check_box_outline_blankDimensions match the SSC-friendly frame
check_box_outline_blankBackground is plain and clean
check_box_outline_blankFace is clear and centered
check_box_outline_blankNo watermarks or overlays
check_box_outline_blankYou validated the final file before upload

What To Do Next

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1. Fix the crop

Start with an SSC-sized image so compression stays cleaner.

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2. Fix the signature too

Most SSC forms need both files in the same upload session.

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3. Check the rule page

Review the exact SSC 2026 rules before your next attempt.

helpFrequently Asked Questions

Q: My photo is 60KB. Will SSC accept it?

A: Usually no. If the notification says 20KB to 50KB, bring the file back under 50KB before you submit.

Q: Can I use a mobile photo for SSC?

A: Yes, if the crop is clean, the lighting is good, the file is JPG, and the final size stays inside the upload range.

Q: Should I fix dimensions first or compress first?

A: Fix the crop and dimensions first. A properly framed SSC image survives compression better than a full phone photo.

Q: What should I do after fixing the photo?

A: Validate it, then prepare the signature in the same session so you do not get blocked on the next required file.

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